NHS Pharmacy First
UTI Treatment in Ewell, Epsom
A free NHS consultation for an uncomplicated urinary tract infection at Miles Pharmacy, with treatment where it is clinically appropriate. No GP appointment and no referral.
- Free NHS consultation
- Women 16 to 64
- Walk in or book
Who it is for
Who this covers
NHS eligibility Women aged 16 to 64
The NHS pathway for uncomplicated urinary tract infections covers women aged 16 to 64. Men, and women outside that age range, need to see a GP: urinary infections are treated differently and need a different assessment. There is no charge for the consultation. If you are given a medicine, the standard NHS prescription charge applies unless you are exempt.
What is a urinary tract infection?
Bacterial infections of the urinary tract are referred to as urinary tract infections, or UTIs. These include the bladder (cystitis), the kidneys, and the urethra (urethritis). The pharmacist will assess your symptoms with you and check them against the NHS pathway.
What are the signs and symptoms?
Urinary tract infections can have a range of signs and symptoms. These include:
- Needing to pass urine more often than usual
- A burning or painful sensation when passing urine
- Getting up in the night to pass urine more than usual
- Needing to pee more urgently or suddenly than usual
- Blood in your urine
- Pain in the lower abdomen, or in your back just below the ribs
- Feeling hot, or a high temperature
- Feeling very cold, with a temperature below 36 degrees Celsius
- Cloudy looking pee
Your pee may also look dark and smell. If you have no other symptoms, that can simply mean you are not drinking enough fluids.
What to expect
What happens when you come in
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Book or walk in
Book online, call 020 8393 1000, or come to the counter. No referral and no GP appointment needed.
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A private consultation
The pharmacist will ask about your symptoms in the consultation room and check them against the NHS pathway before treating.
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Treatment or advice
If treatment is appropriate, you can be supplied there and then. If it is not, you will get advice on managing the symptoms and be told exactly what to watch for and when to come back. Either way the consultation is recorded and sent to your GP with your consent.
Being straight with you
When to get urgent help instead
Call 999 or go to A&E if you or your child are confused, drowsy, or have difficulty speaking.
Call 111 if you are 65 or older, if your child is 15 or younger, if you are a man, if you are pregnant, if you have diabetes or a weakened immune system, if you use a catheter, if you have a very high or low temperature, if there is blood in your pee, if you have pain in your lower tummy or in your back just under the ribs, if your symptoms get worse quickly or do not improve within two days of starting treatment, or if you keep getting urinary infections.
Before you come in
Questions people ask about this
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The consultation is free on the NHS.
If you are given a medicine, the standard NHS prescription charge applies unless you are exempt.
Samit Patel
Superintendent Pharmacist and Director · GPhC 2076789
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No, you can walk in. Booking means you will not wait, and if we are busy the pharmacist may ask you to come back at a set time.
Samit Patel
Superintendent Pharmacist and Director · GPhC 2076789
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No. This is open to anyone registered with a GP practice in England, whichever practice that is.
Samit Patel
Superintendent Pharmacist and Director · GPhC 2076789
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No. This NHS pathway covers women aged 16 to 64. For a child, or for anyone outside that range, contact your GP or call 111.
Samit Patel
Superintendent Pharmacist and Director · GPhC 2076789
Also covered
The other Pharmacy First conditions
No appointment needed
Come in today.
Choose Pharmacy First and a time that suits you, or walk in and ask at the counter. The consultation is free on the NHS.
- Private and NHS
- GPhC premises 9011598
- Open until 6:30pm
Prefer to talk? 020 8393 1000